News: Orbea switches local distribution to iKhambi
News just in; the Pretoria-based distribution experts iKhambi, will now look after the Orbea brand here in South Africa. Continuing with Kask, Sidi, Castelli, Schwalbe and Wahoo, the crew at iKhambi are very excited about this news. Here’s the full release, from Orbea.
Orbea Announces a Strategic Transition in Southern African Distribution
Ikhambi becomes our new official distributor in South Africa: a strategic partnership built on shared values and service excellence.
Orbea is today announcing a strategic restructuring of its operations in South Africa. We are proud to announce that we have appointed Ikhambi to assume immediate responsibility as our official importer and distributor in the Republic of South Africa.
“Our commitment is to ensure that our distribution philosophy and customer support faithfully reflect the values of fairness through our cooperative business model, uniqueness through our bike customization program, and excellence through our in-house production in the European Union,” adds Pepe Hernández. “With the support of Ikhambi Distribution and their team, with whom we share the same brand values and commercial ethos, we are committed to bringing our dealer support to the next level.“
Ikhambi is a well-known name in the South African cycling and sport landscape, managing a world-class portfolio of performance brands. As a specialist in brand management and distribution, they have established themselves as an industry leader through partnerships with iconic names of the industry.
With their industry-leading team and robust warehousing structure, Ikhambi will help us deliver exceptional customer support through a complete omni-channel marketing and sales approach. Christian van Zyl, Managing Director of Ikhambi, shares our vision: “Our business is focused on offering more choice to our customers and greater value in our basket of premium brands. Adding Orbea allows us to provide a truly complete high-end solution to our retail partners and riders alike.“
Information for our customers and riders | Our absolute priority remains our community of riders. Consequently, we advise all our consumers with outstanding orders, warranty claims, or technical inquiries to contact Ikhambi directly. Ikhambi will be managing all pending requests on our behalf to ensure a seamless transition and continuity of service.
Thanks to Morecorp | Following several years of close cooperation, we have reached the end of our commercial partnership with Morecorp. We have made this decision based on a necessary evolution in our market strategy and our pursuit of full alignment with the operational standards and product positioning that we at Orbea require globally to ensure the ultimate rider experience.
“We wish to express our sincere gratitude to Morecorp for the opportunity to have worked together and for their dedication throughout these years of collaboration in the region. We wish them the very best in their future endeavors,” says Pepe Hernández, our Area Sales Manager for the South African market.
Ikhambi Distribution contact details: Address: N4 Gateway Industrial Park, 114 Rooiberg St, Willow Park Manor, Pretoria, 0184. Phone: +27 (0) 87 654 1940. Sales/Support Email: sales@ikhambi.co.za. Website: www.ikhambi.co.za. Social Media: @ikhambidistribution (Instagram / Facebook).
About Ikhambi: Ikhambi is a premium distributor in the Southern African market, specializing in the management of performance-driven brands. Through strategic partnerships with brands like Wahoo and Schwalbe, they connect world-class manufacturers like us with a discerning local audience. //